BitStarz Casino Review Introduction
In this Bitstarz Casino review, a journey into a world where gambling meets endless possibilities.
BitStarz is an online crypto casino that was founded in 2014 and offers over 4,500 unique casino game titles. It is a multi-award winning casino having taken home AskGambler’s prestigious best casino award in addition to several awards for outstanding customer support. The casino offers a generous 5 BTC ($152,677 as of writing) welcome offer that is claimed by players over their first four deposits at the casino.
Table of Contents
Pros and Cons
| Pros | Cons |
| Award-winning customer support | No dedicated customer support phone number |
| Over 4,500 games to choose from | Several country restrictions |
| Options to deposit and withdraw in both fiat and cryptocurrencies | |
| Unlimited crypto withdrawals |
Design & Usability
The BitStarz brand identity is identifiable by bright fun colors that pop against the casino’s dark background. The casino’s star logo icon is a persistent element of the casino’s branding, allowing users to quickly and easily identify communications and content from the casino.
To ensure an easily accessible experience, BitStarz offers a light user interface that is accessible on desktops, tablets, and mobile phones running a variety of operating systems. Although the casino does from time to time schedule maintenance that takes down some functionality of the website, the BitStarz website otherwise runs smoothly with no glitches or issues.
Navigating the website is easy and intuitive. First-time players can easily deposit and get started from the main screen. Following that, the casino’s home screen offers an easy-to-use interface that allows players to choose from popular games and game types. Once a player is comfortable with the basic functions of the website, the menu offers a quick and easy method to explore the website in more detail.
Mobile & Apps
The BitStarz mobile experience is another element of the casino’s experience that has received industry awards. The casino has received awards for being the best mobile crypto casino and the best mobile casino overall. This is an indication of how well throughout and seamless the casino’s mobile experience is.
BitStarz does not use a subdomain or mobile-specific website for its mobile traffic with all elements of the casino responsively adapting to the specific dimensions and functionality of the device it is being accessed on. This allows for a consistent user experience that allows players to quickly move between the desktop and mobile websites without much disruption.
An advantage of a website-based mobile experience is that BitStarz can be accessed from an almost complete list of mobile devices and operating systems.
Read Also: What Is A Crypto Casino? A Beginner’s Guide
Customer Support
BitStarz support team offers 24/7 assistance to players all year round. The casino’s primary method of providing assistance to its players is through a live chat function. A button to launch the casino’s live chat function can be found on every page of the website both in a logged-in and a logged-out state. Once launched, players are given five options. The first four give instant answers to commonly requested topics. The third puts the player in touch with a real support agent. Support agents answer quickly and are able to assist players with a broad range of questions and concerns.
In addition to the live chat feature, players can also contact the casino’s support email address ([email protected]) or via one of the casino’s social media channels. Support emails are replied to within two business days. The social media channels utilized by BitStarz are Twitter, Facebook, Instagram, LinkedIn, and Telegram.
Support for BitStarz players can be accessed in English, Japanese, Chinese, Russian, and Brazilian Portuguese.
Deposit & Withdrawal Methods
BitStarz offers a wide range of banking methods to make deposits and withdrawals to and from the casino.
Payment methods
Visa, MasterCard, Coinspaid (Bitcoin, Litecoin, Bitcoin Cash, Ethereum, Dogecoin, Tether, Ripple, Binance Coin, Cardano), Neteller, iDebit, Instadebit, Interac, Skrill, Paysafe Card, EcoPayZ, Rapid Transfer by Skrill, NeoSurf, CashtoCode, Astropay Direct, Astropay Card, MuchBetter, MiFinity, Moonpay, Changelly, Ramp, Boleto (Brazil), Pay4Fun (Brazil), Payretailers (Brazil), PIX (Brazil), Flexepin, Vega Wallet (Japan), PayOP, NodepayN
Withdrawal methods
Visa, MasterCard (please view Terms & Conditions on countries that are supported), Coinspaid (Bitcoin, Litecoin, Bitcoin Cash, Ethereum, Dogecoin, Tether, Ripple, Binance Coin, Cardano), Neteller, Bank Transfer, iDebit, Instadebit, Interac, Skrill, Paysafe Card, EcoPayZ, WebMoney, Rapid Transfer by Skrill, NeoSurf, Astropay Direct, Astropay Card, PayVision, Inpay, Vega Wallet (Japan), MiFinity, MuchBetter, Pay4Fun (Brazil), Payretailers (Brazil), Nodepay
Withdrawal Times:
- EWallets – 1 to 24 hours
- Credit/Debit Cards – 1 to 5 days,
- Bank Transfers – 1 to 5 days
Pending Time: 0 to 1 hours
Withdrawal Limit: Unlimited
Available cryptocurrency
- Bitcoin (BTC)
- Litecoin (LTC)
- Bitcoin Cash (BCH)
- Ethereum (ETH)
- Dogecoin (DOGE)
- Tether (USDT)
- Ripple (XRP)
- Tron (TRX)
- Binance Coin (BNB)
- Cardano (ADA)
Safety & Security
Bitstarz’ parent company Dama N.V., is registered and established under the laws of Curacao. Dama N.V. is licensed and regulated by Antillephone N.V. Antillephone N.V. is based in Curacao and is one of four master license holders that offers sublicenses to casinos intending to operate under the Curacao gaming authority. Curacao is an internationally recognized casino licensor and casinos bound to it are required to ensure player safety and operational transparency.
In accordance with legislative requirements, BitStarz clearly displays both its privacy policy and its terms and conditions. The terms and conditions are linked in the footer of the website. The privacy policy can be accessed in the More section of the casino’s menu.
In addition to its range of standard casino games, BitStarz offers a number of provably fair games. These games allow players to verify each and every spin to ensure that it is truly random and not being manipulated in any way. Provably fair games can be accessed under the Games section of the casino’s menu.
Responsible Gambling Features
Under the Help section of the casino’s menu, there is a Play Safe page. This page details the full range of options for players that have become concerned about their gameplay. The primary method to deal with any concerns is through self-exclusion which allows BitStarz to lock a player’s account for a specified period or even indefinitely.
To ensure players are also able to access the help that they need, BitStarz also offers links to GamCare, Gordon House, and Gam-Anon which are all internationally recognized support outlets.
In addition to measures for the worst-case scenario, BitStarz also offers tools for preventative actions. These tools include deposit and wager limits that can be set per day, week, or month. All of these tools can be accessed by players via the account menu once logged in.
Read Also: How To Start A Crypto Casino – Simple Guide for Gambling
Restricted Countries
Due to legislative requirements, sanctions, and other legal mechanisms, players are unable to access BitStarz from a range of different countries. These restrictions cannot be subverted with VPNs and anyone caught trying to will have their account locked.
Restricted countries:
United States of America, Puerto Rico, Greece, Hungary, the United Kingdom, Jersey, Gibraltar, Spain, France, and its overseas territories (Guadeloupe, Martinique, French Guiana, Réunion, Mayotte, St. Martin, French Polynesia, Wallis and Futuna, New Caledonia), Netherlands, Sweden, Israel, Lithuania, Slovakia, Belgium, Dutch West Indies, Angola, Albania, Iraq, Jamaica, Uganda, Pakistan, Islamic Republic of Iran, Panama, Lebanon, Zimbabwe, Mauritius, Nicaragua, Yemen, Czech Republic (Czechia), Central African Republic, Côte d’Ivoire, Cuba, Sudan, Liberia, Syrian Arab Republic, Cayman Islands, Serbia, Somalia, Congo, North Korea, Eritrea, Haiti, Sierra Leone, Ethiopia, Myanmar, South Sudan, Burkina Faso, Libya, Mali, Barbados, Ukraine, Rwanda, Estonia, or Curacao.
Bonuses
Welcome Bonus
The BitStarz welcome package is the first bonus a player registering at the casino will be offered. The bonus awarded up to 5 BTC over four deposit match bonuses. A deposit match bonus works by matching the amount a player deposits and awarding that amount as a bonus. For example, if you deposit $100 with a 100% deposit match bonus, you will receive a 100% bonus.
BitStarz bonus:
- Deposit 1 – 100% bonus up to 1 BTC
- Deposit 2 – 50% bonus up to 1 BTC
- Deposit 3 – 50% bonus up to 2 BTC
- Deposit 4 – 100% bonus up to 1 BTC
The bonus amount will also be dependent on currency and/or country.
Currency-specific welcome bonuses:
- Crypto – up to 5BTC
- Euro – up to €500
- Australia – up to $10,000
- Canada – up to $2000/
- New Zealand – up to $2000/
- Brazil – up to 2,800 BRL
- Japan – up to 50,000 YEN
All BitStarz welcome bonuses carry 40x wagering requirements. This requires players to play through 40x the value of the bonus before the bonus amount can be withdrawn. For example, if a player receives a $10 bonus, they will need to complete $400 worth of wagering before they can withdraw the $10 bonus amount. The 40x wagering requirements are standard across most online casinos with some even requiring higher multiples.
Piggy Bank
All The Piggy Bank bonus is the latest BitStarz ongoing promotion. Every time a player wagers real money, a portion of that wager will be deposited into a piggy bank. The current amount in the piggy bank can be viewed at any time by clicking on the piggy symbol on every page of the casino.
At random intervals, players will receive hammers that they can use to try and smash the piggy bank. Some hammers will not do any damage, some will just crack the piggy bank, and others still will smash the piggy bank completely open. Once the piggy bank is open the amount will be awarded to the player and a new piggy bank created.
VIP Program
Becoming a BitStarz VIP is more straightforward than with a lot of casinos. Upon registering you’ll be given the option to select the VIP bonus route and that’s it. There is a catch, though. Unlike the standard route which has a minimum deposit of €20, the VIP track requires a minimum deposit of €1,000. And that’s just to start. To retain a VIP status, a player is required to hit monthly deposit and wager minimums.
The BitStarz VIP experience is, however, worth it for those who can afford to buy their way in. In addition to a dedicated VIP host, BitStarz VIP players will receive bigger and better bonuses, unrestricted fast cashouts, and exclusive access to new games before anyone else. BitStarz VIP members also work with their VIP hosts to craft custom bonus play. These plans will lean into the types of bonuses that a player actually enjoys claiming, ensuring the most rewarding experience possible.
How To Sign Up To
Sign-up process:
- Click the sign-up button
- Enter email address
- Select preferred username
- Enter password
- Select currency
- Agree to the BitStarz terms and conditions and privacy policy
- Players are then given the option to make a deposit or explore the casino
All in all, the BitStarz user process is quick, requiring very little information to be entered. Additional personal information like address and name will, however, be required when making a deposit.
KYC (know your player) information may also be requested by the casino when a player initiates a withdrawal. This information will include the submission of proof of identity and address documents. It may also require the submission of proof of income/funds. The casino is required to collect this information by law.
Games
BitStarz offers a wide range of games from dozens of the world’s best casino game providers. While the casino aims to offer all of its games to both crypto and fiat players, there is a selection of games from a few providers that do not offer betting in crypto.
However, the casino will only display games that a player can play with their selected currency. This ensures that players do not need to go hunting for games that are compatible with their selected currency.
Casino games
- Slots
- Jackpot games
- Video poker
- Poker
- Blackjack
- Roulette
- Baccarat
- Craps
- Dice
- Sic bo,
- Keno
- Scratch games
- Crash games
- Live games
A closer look at the best Bitstarz games
| Game | Description |
| Buffalo 50 | A 5-reel slot with 50 paylines, powered by Endorphina. A backdrop of grasslands and valleys meets players’ eyes as they try to capitalize on the in-game multipliers provided by this 4-row slot. |
| Captain’s Quest Treasure Island | A relatively new slot from BetSoft lands itself in our best Bitstarz game guide, thanks to its impressive 25,280x multipliers and exciting pirate-themed backdrops and soundboards. |
| Plinko | Plinko is a Bitstarz original that offers players the chance to play an adapted version of pachinko online. Players can amend risk, increase rows, and hope that the ball falls down the pyramid and into a high-paying bucket. |
| Crash | Another superb Bitstarz original comes in the shape of Crash. Players are encouraged to place their bets on where they believe the rocket will crash and will take winnings provided the rocket surpasses their predictions. |
| Lucky Roulette | Belatra Games have come up trumps with this roulette variation that offers players five chances to give their wagers a significant boost. Players begin by adding their chips to a standard 2d board as five random numbers are given a multiplier. Players must then spin the wheel and hope that their luck is in! |
| Pontoon | This great game of Pontoon is backed by the software giant, BGaming, and offers an immersive experience straight from the off. The fantastic graphics make you feel like you are really part of the action while the options to deal, hit, stand and double, make betting simple and enjoyable. |
Read Also: The Most Popular Types Of Online Crypto Casino Games
Game Providers
BitStarz offers games from no fewer than 50 different game providers. Additionally, the casino continues to add to this list, adding new game providers as often as every month.
Game providers:
1spin4win, 1×2 Gaming, 4 The Player, Authentic Gaming, Amatic Industries, Avatar UX, Booongo, BGaming (SoftSwiss), Blueprint, Belatra, BigTimeGaming, Booming Games, Betsoft, Casino Technology, Evolution Gaming, EGT, Evoplay Entertainment, Endorphina, ELK studio, Flat Dog Games, Felix, GameArt, Gamebeat, Gamevy, Golden Hero, Habanero, High 5 Gaming, Hacksaw Gaming, iSoftBet, IronDog Studio, iGTech, Jade Rabbit, Kalamba, Lucky, Lucky Streak (Live Games), Fugaso, Push Gaming, Microgaming, Mascot, Mancala Gaming, NetEnt, Net Game, Nolimit City, Northern Lights, Pragmatic Play, Play’N GO, Platipus, Playtech, Playson, Print Studio, Peter & Sons, PGsoft, Retro Gaming, Reflex, Rabcat, SmartSoft, Onlyplay, Quickfire, Quickspin, Red Tiger, Reflex Gaming, Relax, Spinomenal, Thunderkick, TrueLab, Wazdan, and Yggdrasil.
Concluding Remarks
I trust you found this BitStarz Casino Review to be informative and enjoyable.
In your opinion, what stands out as the most exceptional feature of BitStarz? Additionally, what areas do you believe the platform could enhance and improve upon?
Feel free to share your insights in the comments below!
BitStarz Casino Review FAQs
Is it legal to play at BitStarz?
The simple answer is yes. The casino is licensed and regulated by an internationally recognized licensing authority. However, there are several countries from which access to BitStarz. The reason for restrictions is not always because playing at an online casino is against the law in those countries, but accessing the casino from any restricted casino is against BitStarz’s terms and conditions. As a result, any attempt to access the casino from a restricted country will be blocked.
Why can’t I play a specific game?
BitStarz offers games from over 50 providers from a variety of countries that each have unique goals and priorities. As a result, certain providers will not offer games in countries where others might. Some providers may not support specific currencies while others might. All of this means that there are games that may be mentioned in a BitStarz blog, for instance, that may not be available in a specific country or may not support betting in a specific currency.
Why am I not being offered weekly BitStarz bonuses?
All new BitStarz players are required to claim the entirety of their welcome package before being offered weekly reload and free spins offers.
How do I win a Tesla?
The most notable of all of BitStarz’s many promotions is the casino’s regular Tesla giveaways. There is obviously no surefire way to win one of these promotions. Players can, however, keep an eye out for promotional material announcing the latest Tesla Giveaway. They will then be required to earn tickets into the draw by wagering a predefined amount that they will be able to view within the promotional material. At the end of the promotional period, BitStarz will hold a live draw to select a winner.
